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I Don’t Know Where My Time Goes!

Does these statements sound familiar? “I know exactly where I spend my time daily. The only problem is I never have enough of it.” “I do everything I can to make sure that each day is productive. I even list the things I want to accomplish that day, and five

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Coaching Plan of Action for Managers

At Helm Coaching Group there is a word we use for coaching employees and that word is Search. Search stands for: skills, experience, attitude, results, cognitive skills and habits. Through these facets you’ll know whether an employee is ready for coaching. Skills Refers to specific knowledge and abilities required. These

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Emotional Intelligence in the Workplace

If you have not heard of Emotional Intelligence yet, you will very soon. Emotional Intelligence (EI), is being studied by prestigious universities all over the globe, and what these institutions are finding is that EI is closely connected to success and failure.   Workplace attitudes and behavior can have obvious

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Establish Proper Sales Goals

In order to reach your sales goal you must effectively prepare by recognizing your true goal in making the sales call. Plan your demonstrations, rehearsals and presentations ahead of time. Feedback from your peers is invaluable. The goal of the sales call is not to ask for a chance, or

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Social Media Marketing

Did you know that roughly 1.2 billion people world wide use social media. Most likely you have a private Facebook page, or a Twitter account, but do you have business account on these social media sites? In today’s marketing you need to have these tools in order to be successful

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Managerial Up-Front Contracts

Up-front contracts are commonly used between salespeople and their clients. These contracts are mutually agreed upon expectations between the individuals that establish what will happen next and provide a specific set of events that will occur. Establishing the parameters of this relationship before moving forward in any endeavor ensures that

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Presentation Guide

  At some time in your career you’ll have to give an important speech or present a proposal. Following are three techniques for giving an efficient presentation.   First, create an outline for your presentation. This outline is the bones of your speech. It is the opening message, ideas you

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  The weekend is over and you probably are having a case of the Mondays. In a recent study it was discovered that sales reps who spent more time in planning tended to be more successful. So how can you start planning out your day and week and have success

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What Tangled Webs We Weave

Number One: Never implement more than one prospecting activity at a time (unless you’ve decided to assume the responsibility for reaching your sales goals). Being engaged in more than one prospecting activity at a time (cold calling, networking, and generating referrals, for instance) requires focus, organization, follow up, and follow

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How to Become a Customer Service Expert

If you want to set yourself apart from your competition the best way to do that is by becoming an expert in customer service. You might think you already know everything there is to know about giving excellent customer service, but there’s more to it than a friendly face and

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